FAQ
About Digital Patterns
What is a digital embroidery pattern?
A digital pattern is a downloadable PDF file that includes the design, images for transfer, step-by-step instructions, and color guide. You can print it or view it on your device while stitching.
How do I access my patterns after purchase?
You'll receive an instant email with download links. You can also access all your purchases from your account dashboard at any time.
Can I print the patterns?
Yes! You can print your patterns as many times as you need for personal use.
Skill Level & Instructions
I'm a complete beginner. Will I be able to follow the patterns?
Absolutely! My beginner patterns include detailed instructions and use basic stitches. Check out the Stitch Library for guidance on techniques.
What skill level are the patterns?
Each pattern is labeled as Beginner, Intermediate, or Advanced. Browse by skill level to find patterns that match your experience.
How are levels defined?
- Beginner: basic stitches, small areas, quick finishes
- Intermediate: added textures/layers, moderate time
- Advanced: fine details, multiple techniques, more patience
Materials
What materials do I need?
You'll need embroidery thread (DMC used for patterns), fabric, an embroidery hoop, needles, and scissors. Each pattern includes specific thread color recommendations.
Do patterns include material lists?
Yes! Every pattern includes a complete list of recommended threads, fabric type, and any special materials needed.
Usage Rights
Can I sell items I make from your patterns?
Patterns are for personal use. If you’d like a small-batch/commercial license for selling finished pieces, contact me.
Can I share the pattern files?
No, pattern files are for your personal use only and cannot be shared, resold, or distributed.
Support
What if I have trouble downloading my pattern?
Check Spam/Promotions. Still missing? Contact me immediately and I'll help you access your files. I'm here to ensure you can start stitching!
Do digital items qualify for refunds?
Digital items are non-refundable once the download begins (EU digital-content rule).
Physical Products (Frames & Finished Embroideries)
What are the frames made of?
My display frames are 3D printed in PLA, a plant-based, recyclable thermoplastic (from renewable sources like corn starch or sugar cane). Lightweight, crisp edges, hoop-friendly fit.
Care tips for PLA frames
Keep away from high heat (e.g., hot car, radiator). Wipe with a dry or slightly damp cloth; avoid solvents.
Shipping & returns (physical items)
Ships from Germany. Processing 1–3 business days. Returns accepted within 14 days for unused items—see Refund Policy for details.